About Imagex
At Imagex we understand that successful diagnosis is only solving part of the issues experienced by customers when their ultrasound equipment suffers problems.
Our support service is an integral part of providing rapid resolutions to a number of issues, and our engineers ensure you have the support, expertise and equipment to provide a complete solution when you need it most.

Why
Imagex?
With an unrivalled reputation for quality and attention to detail, our ultrasound maintenance and probe repair service have transformed the ultrasound service industry. We are now the largest ultrasound only multi-vendor service provider in the UK. We are also the only service provider with a dedicated UK based probe repair facility. This ensures cost-effective, time
efficient and high-quality repair and replacement for our customers.
As a company we are committed to continuous development, and constantly provide additional training to our service engineers so you benefit from an ever-growing knowledge base. Our probe technicians strive to repair or replace your probes. Where replacement or repair is not an option our investment in loan equipment means you can get the support you require quickly and when you need it most.
OUR COMPANY VALUES

BETSY BEAR – REPRESENTING OUR COMPANY VALUES
Welcome to Imagex Medical Ltd
At Imagex Medical Ltd, our values are the foundation of everything we do. They guide our actions, shape our culture, and define who we are as a team.
We proudly embrace the acronym BETSY, which stands for:
B
Be Kind: Kindness is at the heart of our interactions. We believe in treating everyone with respect, empathy, and compassion, fostering a supportive and inclusive environment.

E
Effective Communication: Clear and open communication is essential for our success. We strive to listen actively, share information transparently, and collaborate efficiently to achieve our goals.

T
Together We’re Better: We are stronger together. By working as a cohesive team, we leverage our diverse talents and perspectives to create innovative solutions and drive collective success.

S
Service Excellence: Our commitment to excellence is unwavering. We aim to exceed expectations in every aspect of our work, delivering outstanding service and creating lasting value for our clients and partners.

Y
You Can Do It: We believe in the power of a positive mindset. Encouraging each other to take on challenges with confidence and determination, we inspire growth and celebrate achievements.

These values are more than just words; they are the principles that unite us and propel us forward. Together, we are building a brighter future, one act of kindness, one conversation, and one success at a time.