Imagex Medical Ltd Privacy Policy

Our contact details

Name:  Imagex Medical Ltd

Address:  2 Pike Road, Oakley Hay Industrial Estate, Corby, Northants, NN18 9QA

Phone Number:  0330 0165545


The type of personal information we collect

We currently collect and process the following information:

  • Personal identifiers (for example, name and contact details – email/address/phone numbers, date of birth, photo, gender, next of kin and their contact details, medical or health information, bank details, national insurance number, tax code, CCTV footage)
  • Customer and supplier details (for example, company name, contact details – email/ address/phone numbers, financial information – bank details, contract details, quotations and purchase orders)

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • Employee – New Employee Set-Up, Contract of Employment, Payroll and Benefits, Amendments etc.
  • Customer – New Customer Set-Up, Contract for service/goods.
  • Supplier – New Supplier Set-Up, Contract for service/goods.

We use the information that you have given us in order to update and maintain employee records, update and maintain customer and supplier records, maintain our accounts, promote our goods and services, and to support and manage our partners.

We may share this information with third parties such as employee benefit providers.  We do not disclose your information to any third parties or bodies unless we have permission to do so or are required to do so by law.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting HR (employees), (customers/suppliers)

(b) We have a contractual obligation.

(c) We have a legal obligation.


How we store your personal information

Your information is securely stored.

We keep personal and customer/supplier data only for as long as is necessary, for the purposes for which the information was collected, or as long as is required pursuant to law.  Data may be retained longer in cases where it is used in relation to a valid legal process.

We will then dispose your information by deleting electronic files/document and shredding manual files/documents.

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us as follows, employees –, 01536 265335 customers/suppliers –, 0330 0165545 if you wish to make a request.


Cookies are small text files that are stored on your browser or the hard drive of your computer or other device when you visit the Site.  This allows the Site to recognize you as a user either for the duration of your visit (using a “session cookie”) or for repeat visits (a ‘persistent cookie’). 

Cookies are not harmful and do not contain any information such as your home address, date of birth or credit card details.  The information stored in cookies is safe and anonymous to any external third party, and your account security is never compromised.

Before the Website places Cookies on your computer, you will be presented with a message bar requesting your consent to set those Cookies.  By giving your consent to the placing of Cookies, you are enabling Imagex Medical Ltd to provide a better experience and service to you.  You may, if you wish, deny consent to the placing of Cookies; however certain features of the Website may not function fully or as intended.

You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at Imagex Medical Ltd, 2 Pike Road, Oakley Hay Industrial Estate, Corby, Northants, NN18 9QA.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office
Wycliffe House
Water Lane

Helpline number: 0303 123 1113

ICO website: