During the COVID-19 pandemic, we are committed to complying with the health and safety guidelines provided by the Government and also protecting our employees’ health and wellbeing.
We have made the following changes to ensure that we can continue to provide you with the high-quality services you expect from us, whilst keeping our staff safe.
Limited visitors onsite
We are limiting the number of onsite visitors and have asked people only to visit us if it’s absolutely essential.
Our office-based staff are working from home on rotation
To ensure that we can continue offering you a ‘business as usual’ service, our office staff are now working from home on rotation. There will be less office staff onsite; however, they will still be working and will always be contactable during business hours.
Our lab is still open
We operate a large lab, so our engineers can continue working at a safe distance. We continue to offer repairs, servicing and refurbishment as usual.
Cleaning equipment on arrival and before delivery
Any machine that comes in for repair will be cleaned on arrival. We will also clean repaired and new machines before dispatch.
Don’t worry, you can still contact our team as usual
Contacting us does not change, and if you would like to discuss one of our services with a member of our team, please contact us in the usual way:
- Call us on 01536 265335
- Email us on firstname.lastname@example.orgContacting a specific member of our team by e-mail, or on their direct dial as shown in their e-mail signature.
We will continue to do our best during the COVID-19 pandemic to offer our essential services to the NHS and private trusts across the UK.