When choosing an ultrasound partner, you need a professional and reliable partner who offers a service for your every need. At Imagex, we offer a range of comprehensive range of service agreements to suit a variety of needs and budgets for businesses of all sizes. From our same day response service, through to our probe rental service; we have a service that covers every requirement and we can provide complete peace of mind that you can count on us whenever you need us.

When choosing Imagex Medical, we guarantee the following:

  • A true partnership to maintain your assets using our high-quality service agreements to service and repair your equipment.
  • Technical platform support around the clock.
  • Multi-manufacturer support – from Phillips to Toshiba, we have experience working will all manufacturers.
  • Free loaner probes where needed to keep you going.
  • Extended warranties for probes and parts.
  • Customised reporting with your own login to help you quantify the impact of our support.
  • 24×7 dedicated support lines to reach your support team.
  • A friendly agreement with a multi-year commitment if required.
  • Over the phone diagnoses.

Our promise

We always enter into all of our agreements as a partnership, we want to work with you to provide the highest service possible, so that you can provide the best quality service to your clients. We believe that your success is ours.

We can help diagnose the problem over the phone

One of our fully trained engineers will help to diagnose your ultrasound issue quickly over the telephone, and will then arrange to visit you and fix your equipment on site at a time that suits you.

Why choose us?

  • We offer nationwide coverage
  • We are centrally located
  • We operate a ‘quality assured’ lab
  • We are an approved supplier of services to the NHS

Have you heard about our ultrasound rental service? Our ultrasound rental service enables you to rent the latest and best quality equipment without the additional servicing and maintenance costs. Want to find out more? Contact our friendly and professional team today.